Vereo + Webhooks & API
If your system has an API, Vereo can talk to it. Real-time webhooks fire on every call, and our team builds the custom integration during setup, so even bespoke or in-house tools are covered.
How Vereo works with Webhooks & API.
Real-time webhooks
Vereo posts call data, transcripts and outcomes to your endpoint the moment a call ends.
Custom integrations
Our team builds the connection to your system. Setup is $295+GST for most setups. More complicated integrations are quoted separately during initial scoping.
Bespoke and in-house tools
If it has an API, we can almost certainly wire Vereo to it.
Webhooks & API, sorted.
Can Vereo integrate with our in-house system?
If it exposes an API or accepts webhooks, yes. We scope and build it during onboarding.
What data can Vereo send?
Caller details, transcripts, summaries, sentiment, outcomes and booking data.
When does the webhook fire?
The moment a call ends. Vereo posts the call data, transcript and outcome to your endpoint.
What does a custom integration cost?
Setup is $295+GST for most setups. More complicated integrations are quoted separately during initial scoping.
No per-seat fees. No surprises.
Just answered calls.
Starter
100 inbound minutes included. Everything a growing business needs.
- 100 inbound minutes per month
- 24/7/365 answering, 20 calls at once
- Natural voice, sub-second response
- Calendar booking and warm transfer
- CRM integration and call summaries
- Email, SMS and Teams/Slack alerts
- Knowledge base trained on your business
- Monthly reporting dashboard
- Call recording with consent management
Opens a short form. We respond within one business day.
$295+GST one-off fee for most setups · extra minutes $0.35+GST/min
Custom
High volume, complex call flows or bespoke integrations.
- Everything in Starter
- Volume minute discounts
- PMS, EHR and booking-system integrations
- Multi-number and multi-agent
- Outbound campaign management
- Multilingual agents (30-plus languages)
- Dedicated account manager and SLA
Tailored to your call volume
More complicated integrations are quoted separately during initial scoping. All prices exclude GST. Outbound calls are charged separately at $0.15+GST/min plus carrier termination and are not deducted from your 100 included minutes. Your phone provider may charge for forwarded calls. An integrated phone system may reduce this, see the FAQ.
Choose how your calls connect
Use your existing phone service
Keep your number and forward calls from your current provider to Vereo, for example when you're busy or after hours. Your provider may charge for forwarded calls, and transfers back to your team are charged as outbound calls.
Integrate your business phones
We set up your phone system and Vereo together through our partner Dynamite IT. Integration could reduce forwarding and transfer charges, and is quoted separately.
A quick note about call forwarding costs
- Forwarding a call to Vereo can create a separate chargeable call through your existing provider.
- Some phone plans include forwarding and others charge for it.
- Transfers to your team are charged at $0.15+GST/min plus carrier termination.
- We check your phone setup with you during scoping.
Want to see how forwarding works first? Our call forwarding guide lists the codes for Telstra, Optus, Vodafone and TPG.
Connect Vereo to Webhooks & API.
Setup is $295+GST for most setups. More complicated integrations are quoted separately during initial scoping.
Get started, $79/mo