Every client call answered.
Every consult booked.
Accountants, lawyers, consultants and advisers live and die by responsiveness. When a prospective client rings and reaches voicemail, they ring the next firm. Vereo answers every call instantly, qualifies the enquiry, books the consultation and routes priority matters to the right person. Your team stays on billable work.
Win the client before your competitor calls back.
Qualifies and intakes every enquiry
Captures matter type, urgency, budget and contact details, then pushes a clean summary to your CRM so you know exactly who is worth a call back.
Books consultations live
Checks your availability and locks in the initial consult or discovery call on the spot, into Google Calendar or Microsoft 365.
Protects confidentiality
Consent-managed recording and transcripts, with sensitive matters routed straight to the right adviser. Nothing slips through the cracks.
"Half our new clients used to slip away because we couldn't answer mid-meeting. Vereo books the consults and sends us a tidy brief on each one. It has paid for itself many times over."
The fine print, in plain English.
Can Vereo qualify a new client enquiry properly?
Yes. Vereo asks the questions you would, capturing the matter type, urgency, budget and contact details, then sends you a clean summary so you know which enquiries are worth a call back.
Will it book consultations into our calendar?
Vereo checks your availability and books the initial consult or discovery call live on the call, writing it straight into Google Calendar or Microsoft 365.
Is client information kept confidential?
Every call is handled confidentially. Recording is consent-managed and a transcript and summary are delivered to you after the call. Sensitive matters can be routed straight to the right adviser.
Are there lock-in contracts?
None. Vereo is month to month and you can cancel anytime. Most setups have a one-off $295+GST fee to build and tune your agent. More complicated integrations are quoted separately during initial scoping.
How long does setup take?
Most firms are live within a few business days. We handle the configuration, voice selection, call flow design and integration testing.
No per-seat fees. No surprises.
Just answered calls.
Starter
100 inbound minutes included. Everything a growing business needs.
- 100 inbound minutes per month
- 24/7/365 answering, 20 calls at once
- Natural voice, sub-second response
- Calendar booking and warm transfer
- CRM integration and call summaries
- Email, SMS and Teams/Slack alerts
- Knowledge base trained on your business
- Monthly reporting dashboard
- Call recording with consent management
Opens a short form. We respond within one business day.
$295+GST one-off fee for most setups · extra minutes $0.35+GST/min
Custom
High volume, complex call flows or bespoke integrations.
- Everything in Starter
- Volume minute discounts
- PMS, EHR and booking-system integrations
- Multi-number and multi-agent
- Outbound campaign management
- Multilingual agents (30-plus languages)
- Dedicated account manager and SLA
Tailored to your call volume
More complicated integrations are quoted separately during initial scoping. All prices exclude GST. Outbound calls are charged separately at $0.15+GST/min plus carrier termination and are not deducted from your 100 included minutes. Your phone provider may charge for forwarded calls. An integrated phone system may reduce this, see the FAQ.
Choose how your calls connect
Use your existing phone service
Keep your number and forward calls from your current provider to Vereo, for example when you're busy or after hours. Your provider may charge for forwarded calls, and transfers back to your team are charged as outbound calls.
Integrate your business phones
We set up your phone system and Vereo together through our partner Dynamite IT. Integration could reduce forwarding and transfer charges, and is quoted separately.
A quick note about call forwarding costs
- Forwarding a call to Vereo can create a separate chargeable call through your existing provider.
- Some phone plans include forwarding and others charge for it.
- Transfers to your team are charged at $0.15+GST/min plus carrier termination.
- We check your phone setup with you during scoping.
Want to see how forwarding works first? Our call forwarding guide lists the codes for Telstra, Optus, Vodafone and TPG.
Stop losing clients to voicemail.
100 minutes. $79+GST a month. Your AI receptionist is live in days.
Get started, $79/mo