Hiring reception staff is expensive, and a single person still cannot cover nights, weekends and the rush when twenty calls land at once. Vereo is an AI phone answering service built for Australian SMBs: it picks up in under a second, sounds genuinely human, qualifies the caller and books straight into your calendar, 24/7/365. From $79+GST a month, with no lock-in contract and no per-seat fees.
Every missed call is a missed sale. When a caller hits voicemail, most never ring back, and the job goes to the next business on Google. A traditional fix means hiring a receptionist at roughly $4,000 to $5,500 a month plus super and leave, and even then you only get business-hours cover, one call at a time.
Vereo answers instead. It picks up on every call, qualifies the caller, books the appointment live, and sends you a summary the moment the call ends, so you capture the work without growing your payroll.
Vereo is more than an automated message-taker. It is trained on your services, pricing, hours and FAQs, so it answers like a staff member who has worked your front desk for years, not a phone tree.
When a call needs a human, Vereo hands over with a whispered summary so your team is never caught cold. When it does not, the caller gets a real conversation and a booked outcome.
Most missed calls happen after 5pm and on weekends, exactly when your competitors are also closed. Vereo answers every after-hours call instantly, escalates the urgent ones to your on-call mobile, and books the routine ones for the next available slot.
You wake up to booked jobs and a tidy summary of every call, not a voicemail backlog. You set the rules for what counts as urgent and where it gets routed.
The Starter plan is $79+GST a month and includes 100 inbound minutes, 24/7/365 answering with up to 20 simultaneous calls, calendar booking and warm transfer, CRM integration and call summaries, a knowledge base trained on your business, a monthly reporting dashboard, and call recording with consent management.
Setup is a one-off $450+GST fee that covers agent configuration, voice selection and tuning, call flow design, knowledge base setup, integration wiring and go-live testing. Additional inbound minutes are billed at $0.49+GST per minute, and outbound calls are charged separately at $0.49+GST per minute plus carrier termination.
Most businesses are live within a few business days. We map your call flows and booking rules, pick your voice, write the conversation, wire up your calendar and CRM, then test it end to end before go-live.
You keep your existing number by simply diverting it to Vereo, so nothing changes for your customers.
An AI answering service uses a natural-sounding voice agent to answer your phone calls automatically. Vereo picks up in under a second, qualifies the caller, books appointments into your calendar or booking system, and sends you a transcript and summary after every call, 24/7/365.
Traditional services typically charge per call or per minute and just take a message. Vereo starts at $79+GST a month, books appointments live on the call, integrates with your calendar and CRM, and escalates urgent calls to your mobile, so you get booked outcomes rather than a message backlog.
Yes. Vereo answers 24/7/365, including nights, weekends and public holidays. You set the rules, so emergencies are transferred to your on-call mobile while routine requests are captured and booked for the next available slot.
Vereo's Starter plan is $79+GST a month and includes 100 inbound minutes, with additional inbound minutes at $0.49+GST per minute. There is a one-off $450+GST setup fee. It is month to month with no lock-in contract.
Vereo uses natural voices with sub-second response, so callers get a real conversation rather than a robotic phone tree. Most never realise they are speaking with AI.
Yes. You simply divert your current number to Vereo, so nothing changes for your customers. Most businesses are live within a few business days.
100 inbound minutes included. Everything a growing business needs.
$450+GST one-off setup · extra minutes $0.49+GST/min
High volume, complex call flows or bespoke integrations.
Tailored to your call volume
All prices exclude GST. Outbound calls are charged separately at $0.49+GST/min plus carrier termination and are not deducted from your 100 included minutes.