Voxworks alternative: how Vereo compares
Vereo is a Voxworks alternative for Australian businesses that want their phone answered without building the agent themselves. Voxworks is a voice agent platform from A$49 a month for 60 minutes, with APIs, webhooks and a 14-day trial. Vereo is $79+GST a month for 100 inbound minutes, set up and tuned by our team.
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How does Vereo compare with Voxworks?
Voxworks is a platform you configure, with plans sized by minutes and concurrent calls. Vereo is a managed service: our team builds the agent, and Starter answers up to 20 calls at once. Vereo's extra minutes cost less; Voxworks' entry plan costs less.
| Voxworks (as at 28 October 2026) | Vereo | |
|---|---|---|
| What it is | AI voice agent platform you configure yourself | AI receptionist for Australian businesses, set up and tuned by the Vereo team |
| Entry price | A$49 a month (Starter), excluding GST | $79+GST a month (Starter) |
| Usage included | 60 minutes and 1 phone number on Starter | 100 inbound minutes, 24/7/365 answering, up to 20 calls at once |
| Extra minutes | A$0.99 a minute on Starter and Agency, A$0.75 on Growth, A$0.60 on Professional | $0.35+GST per extra inbound minute. Outbound calls $0.15+GST a minute plus carrier termination |
| Calls at once | 2 on Starter, up to 5 on Professional. Extra concurrency $20 a month | Up to 20 calls at once |
| Free trial | 14 days on all plans | Not advertised. Call the live demo line on 07 3524 2161 to hear it first |
| Setup fee | Not stated on the pricing page | $295+GST one-off for most setups. More complicated integrations are quoted during scoping |
| Appointment booking | Books into your calendar during the call | Included on Starter: books into your calendar during the call |
| Call transfers | Warm transfers to the right person | Included on Starter: warm transfer with a summary for your team. Transfers are billed as outbound calls at $0.15+GST a minute plus carrier termination |
| Integrations listed | Google Calendar, Microsoft, Calendly, Cal.com, GoHighLevel, HubSpot, Rex, Agentbox, Zapier, Make, n8n and webhooks | Starter lists Google Calendar, Microsoft 365, ServiceM8, Simpro, Cliniko, HubSpot, Xero and Pipedrive |
| Setup | You build call scripts on the platform | Done for you. Most businesses are live within a few business days |
| Data location | Australian data sovereignty, as stated on its website | Stored and processed in Australia |
Voxworks details were taken from Voxworks's own website on 28 October 2026 (see the sources at the bottom of this page). Plans and prices change, so check Voxworks's site for current terms. Vereo prices exclude GST.
How much does Voxworks cost?
As at 28 October 2026, Voxworks lists Starter at A$49 a month (60 minutes, 2 concurrent calls), Agency at A$149 (250 minutes), Growth at A$349 (750 minutes) and Professional at A$999 (2,500 minutes), all excluding GST. Extra minutes cost A$0.60 to A$0.99. Extra numbers are $10 a month and extra concurrent calls $20.
Every Voxworks plan includes a 14-day free trial. Enterprise is priced on application.
What Vereo Starter costs at different call volumes
| Inbound minutes a month | Vereo Starter, ex GST |
|---|---|
| 100 | $79 |
| 200 | $114 |
| 300 | $149 |
| 500 | $219 |
$79 a month includes 100 inbound minutes; each extra minute is $0.35. The one-off $295 setup fee for most setups is not included above. Outbound calls are billed separately.
What does Voxworks do well?
Voxworks gives you a configurable platform. It lists a long set of connectors, including real estate CRMs Rex and Agentbox, GoHighLevel, HubSpot, Zapier, Make, n8n and webhooks, plus API access. Plans run up to 2,500 minutes, and its website states Australian data sovereignty. Teams that like to build their own call flows get a lot of control.
- Low entry price: A$49 a month for 60 minutes.
- Connectors for real estate CRMs, automation tools and webhooks.
- Plans from 60 to 2,500 included minutes a month.
- A 14-day free trial on every plan.
Should you choose Voxworks or Vereo?
Pick Voxworks if someone on your team will build and maintain call scripts and you want API-level control. Pick Vereo if you want the agent built and tuned for you, a lower per-minute rate past your included minutes and up to 20 calls answered at once on the entry plan.
Voxworks may suit you if
- You have someone to build and maintain call scripts and automations.
- You use Rex, Agentbox or GoHighLevel and want a listed connector.
- Your volume is under 60 minutes a month.
Vereo may suit you if
- You want our team to set up and tune the agent with you.
- You take bursts of calls and want up to 20 answered at once.
- You go past your included minutes often: Vereo charges $0.35+GST a minute.
- You need call data stored and processed in Australia.
How do you switch from Voxworks to Vereo?
Most businesses switch by changing where their phone number forwards. You keep your number. We set up and test your Vereo agent first, then you point call forwarding at the Vereo number and cancel Voxworks once calls are landing properly. Check your notice period with Voxworks before you cancel.
- Tell us how your calls work. On a short scoping call we go through your services, hours, booking rules and who takes the calls that need a person.
- We build and test your agent. Our team sets up the voice, call flow, knowledge base and integrations, then tests it before any real calls reach it.
- Change your call forwarding. Point your existing number at the Vereo number. Our call forwarding guide for Australia explains how forwarding works.
- Cancel the old service. Once calls are landing with Vereo, cancel Voxworks. Check its notice period first.
Forwarding a call to Vereo can create a separate chargeable call through your existing phone provider. Some phone plans include forwarding and others charge for it, so we check your setup with you during scoping.
Hear Vereo answer a call
Ring 07 3524 2161. Vereo's AI receptionist answers that line, so you can hear how it sounds, ask it questions and try booking before you compare anything else.
Voxworks and Vereo: common questions
Is Vereo cheaper than Voxworks?
It depends on your minutes. Voxworks Starter is A$49 a month for 60 minutes; Vereo Starter is $79+GST for 100. Past the included minutes, Vereo charges $0.35+GST a minute and Voxworks A$0.60 to A$0.99. Vereo also has a one-off $295+GST setup fee for most setups.
Do I need to build my own agent with Vereo?
No. Our team handles configuration, voice selection, call flow design, the knowledge base and integration testing.
How many calls can Vereo answer at once?
Up to 20 at the same time on Starter, so callers don't hit an engaged tone during a rush.
Can I keep my existing number?
Yes. You forward your current number to Vereo. Some phone plans charge for forwarding, so we check your setup with you during scoping.
Sources
Every Voxworks detail on this page comes from these pages on Voxworks's own website, checked on 28 October 2026. Vereo publishes this page.
Keep comparing
No per-seat fees. No surprises.
Just answered calls.
Starter
100 inbound minutes included. Everything a growing business needs.
- 100 inbound minutes per month
- 24/7/365 answering, 20 calls at once
- Natural voice, sub-second response
- Calendar booking and warm transfer
- CRM integration and call summaries
- Email, SMS and Teams/Slack alerts
- Knowledge base trained on your business
- Monthly reporting dashboard
- Call recording with consent management
Opens a short form. We respond within one business day.
$295+GST one-off fee for most setups · extra minutes $0.35+GST/min
Custom
High volume, complex call flows or bespoke integrations.
- Everything in Starter
- Volume minute discounts
- PMS, EHR and booking-system integrations
- Multi-number and multi-agent
- Outbound campaign management
- Multilingual agents (30-plus languages)
- Dedicated account manager and SLA
Tailored to your call volume
More complicated integrations are quoted separately during initial scoping. All prices exclude GST. Outbound calls are charged separately at $0.15+GST/min plus carrier termination and are not deducted from your 100 included minutes. Your phone provider may charge for forwarded calls. An integrated phone system may reduce this, see the FAQ.
Choose how your calls connect
Use your existing phone service
Keep your number and forward calls from your current provider to Vereo, for example when you're busy or after hours. Your provider may charge for forwarded calls, and transfers back to your team are charged as outbound calls.
Integrate your business phones
We set up your phone system and Vereo together through our partner Dynamite IT. Integration could reduce forwarding and transfer charges, and is quoted separately.
A quick note about call forwarding costs
- Forwarding a call to Vereo can create a separate chargeable call through your existing provider.
- Some phone plans include forwarding and others charge for it.
- Transfers to your team are charged at $0.15+GST/min plus carrier termination.
- We check your phone setup with you during scoping.
Want to see how forwarding works first? Our call forwarding guide lists the codes for Telstra, Optus, Vodafone and TPG.