Every chair booked.
Even mid-appointment.
You cannot stop a colour or a treatment to answer the phone, so the booking goes to the salon down the road. Vereo answers every call, books and reschedules appointments straight into your diary, and handles the questions clients always ask, all while you stay with the client in the chair.
The phone stops pulling you away from the chair.
Books and reschedules
Checks your diary and books, moves or confirms appointments live on the call, with the service and stylist captured.
Fills the gaps
When someone cancels, Vereo can offer the slot to the next caller, so your chairs stay full.
Answers the FAQs
Prices, treatment times, parking and policies, answered from a knowledge base trained on your salon.
"I was missing calls every time I had someone in the chair. Vereo books them all now and even fills cancellations. My diary has never been fuller."
The fine print, in plain English.
Can Vereo book into our salon software?
Vereo books into your calendar or booking system, capturing the service and stylist. We confirm the right setup during onboarding.
Can it reschedule appointments?
Yes. Vereo can book, move and confirm appointments live on the call.
Will it answer pricing and policy questions?
Vereo answers your common questions from a knowledge base trained on your salon, including prices, treatment times and policies.
Are there lock-in contracts?
None. Vereo is month to month and you can cancel anytime. Most setups have a one-off $295+GST setup fee. More complicated integrations are quoted separately during initial scoping.
No per-seat fees. No surprises.
Just answered calls.
Starter
100 inbound minutes included. Everything a growing business needs.
- 100 inbound minutes per month
- 24/7/365 answering, 20 calls at once
- Natural voice, sub-second response
- Calendar booking and warm transfer
- CRM integration and call summaries
- Email, SMS and Teams/Slack alerts
- Knowledge base trained on your business
- Monthly reporting dashboard
- Call recording with consent management
Opens a short form. We respond within one business day.
$295+GST one-off fee for most setups · extra minutes $0.35+GST/min
Custom
High volume, complex call flows or bespoke integrations.
- Everything in Starter
- Volume minute discounts
- PMS, EHR and booking-system integrations
- Multi-number and multi-agent
- Outbound campaign management
- Multilingual agents (30-plus languages)
- Dedicated account manager and SLA
Tailored to your call volume
More complicated integrations are quoted separately during initial scoping. All prices exclude GST. Outbound calls are charged separately at $0.15+GST/min plus carrier termination and are not deducted from your 100 included minutes. Your phone provider may charge for forwarded calls. An integrated phone system may reduce this, see the FAQ.
Choose how your calls connect
Use your existing phone service
Keep your number and forward calls from your current provider to Vereo, for example when you're busy or after hours. Your provider may charge for forwarded calls, and transfers back to your team are charged as outbound calls.
Integrate your business phones
We set up your phone system and Vereo together through our partner Dynamite IT. Integration could reduce forwarding and transfer charges, and is quoted separately.
A quick note about call forwarding costs
- Forwarding a call to Vereo can create a separate chargeable call through your existing provider.
- Some phone plans include forwarding and others charge for it.
- Transfers to your team are charged at $0.15+GST/min plus carrier termination.
- We check your phone setup with you during scoping.
Want to see how forwarding works first? Our call forwarding guide lists the codes for Telstra, Optus, Vodafone and TPG.
Keep every chair full.
100 minutes. $79+GST a month. Your AI receptionist is live in days.
Get started, $79/mo