Vereo
AI receptionist vs human receptionist

Same job. A fraction of the cost.

Hiring a receptionist costs thousands a month and still only covers business hours. Vereo answers every call, day or night, books the appointment and sends you a summary, from $79+GST a month. Here is how they stack up.

Human receptionist
Vereo
Monthly cost
$4,000 to $5,500 plus super and leave
$79+GST per month
Hours covered
Business hours only
24/7/365
Calls at once
One at a time
Up to 20 simultaneously
Response time
Varies, often after a few rings
Under 1 second
Sick days and leave
Yes, plus turnover and training
Never
Books appointments
Sometimes
Every call
Call transcripts and summaries
Rarely
After every call
Speaks 30-plus languages
Rarely
Yes
Reads a room and shows empathy in person
Yes, naturally
On the phone only

Receptionist salary figures are indicative Australian full-time costs including on-costs.

When a human still makes sense

We will be straight with you. A great receptionist who greets people in person, reads the room and handles delicate face-to-face moments is worth keeping. Vereo is not here to replace that. Most of our customers run Vereo alongside their team: it answers everything instantly, covers overflow and after-hours, books the routine appointments, and warm-transfers the calls that genuinely need a person. Your team stops drowning in the phone and gets back to the customers in front of them.

Questions, answered

The honest comparison.

Is an AI receptionist as good as a human?

For answering, qualifying and booking calls, Vereo matches or beats a human receptionist on speed, availability and consistency, and never misses a call. A human still has the edge on complex in-person hospitality and nuanced face-to-face judgement, which is why many businesses use Vereo alongside their front desk rather than instead of it.

Will my callers know it is AI?

Vereo uses natural voices with sub-second response, so most callers have a normal conversation and never realise they are speaking with AI. You can also choose to disclose it.

Can I use Vereo and a human receptionist together?

Yes, and many businesses do. Vereo answers everything instantly, handles overflow and after-hours, and warm-transfers the calls that need a person to your team.

How much cheaper is Vereo than hiring?

A full-time receptionist costs roughly $4,000 to $5,500 a month plus super and leave. Vereo starts at $79+GST a month with a one-off $450+GST setup and no lock-in.

Simple, honest pricing

No per-seat fees. No surprises.
Just answered calls.

Most popular

Starter

$79 +GST / mo

100 inbound minutes included. Everything a growing business needs.

  • 100 inbound minutes per month
  • 24/7/365 answering, 20 calls at once
  • Natural voice, sub-second response
  • Calendar booking and warm transfer
  • CRM integration and call summaries
  • Email, SMS and Teams/Slack alerts
  • Knowledge base trained on your business
  • Monthly reporting dashboard
  • Call recording with consent management
Get started

$450+GST one-off setup · extra minutes $0.49+GST/min

Custom

Let's talk

High volume, complex call flows or bespoke integrations.

  • Everything in Starter
  • Volume minute discounts
  • PMS, EHR and booking-system integrations
  • Multi-number and multi-agent
  • Outbound campaign management
  • Multilingual agents (30-plus languages)
  • Dedicated account manager and SLA
Book a discovery call

Tailored to your call volume

All prices exclude GST. Outbound calls are charged separately at $0.49+GST/min plus carrier termination and are not deducted from your 100 included minutes.

Answer every call for $79+GST a month.

No hiring, no training, no lock-in. Live in days.

Get started, $79/mo