AI receptionist comparison

The best AI receptionist in Australia: 9 options compared

The best AI receptionist depends on how you take calls. Flat unlimited plans suit high volumes, per-minute plans suit lighter use, and trade platforms suit businesses that want quotes and invoices too. We compared nine options sold in Australia on price, what the entry plan includes, setup and where data is kept.

Disclosure: Vereo publishes this comparison and is one of the options listed. Options appear in alphabetical order, not ranked. Every price comes from the provider's own website, checked on 28 October 2026.

See the comparison table Hear Vereo's demo: 07 3524 2161

Last reviewed: 28 October 2026

What should you look for in an AI receptionist?

Start with how the price is measured, then check what the entry plan includes. Some plans are flat with unlimited minutes, some include minutes then charge per minute, and some charge per call. Then check booking, transfers, setup effort, contract terms and where your call data is kept.

Pricing model: unlimited minutes, included minutes then per minute, or included calls then per call.
What the entry plan includes: booking and call transfers are not on every entry plan.
Setup: self-serve in minutes, or built for you by the provider's team.
Setup fees, free trials and minimum terms.
Integrations with the calendar or job software you already run.
How many calls it can take at once, and where call data is stored, if the provider says.

How do the options compare?

Entry prices run from $20 to $149 a month across the providers that publish them, but they measure usage differently, so compare what you would pay on your own call volume. Vereo's row shows the same facts as everyone else's.

The best AI receptionist in Australia: 9 options compared, as at 28 October 2026
Option	Type	Entry price (as at 28 Oct 2026)	Included at entry	Extra usage	Setup fee and trial	Best for
AiDial	AI receptionist	$149 a month (Core). GST not stated	60 calls, each up to 10 connected minutes	$2.49 per extra call on Core	Setup fee and any minimum term set in your scope of work	Businesses that want the AI hosted and processed in Australia and prefer to pay per call.
AIssie	AI phone and chat assistant	$99 a month (Voice Starter). GST not stated	70 voice minutes plus website and social chat	$0.65 a minute, same rate after hours	No setup fee. Free chat-only plan to trial	Businesses that want phone, website chat, Facebook, Instagram and WhatsApp covered on one plan.
Hey Jodie	Self-serve AI receptionist	A$99 a month (Basic), excluding tax	Unlimited minutes. Booking and transfers from A$199	None	No setup fee. 7-day free trial	High call volumes at a flat price, and owners who want to set it up themselves in minutes.
Johnni	AI receptionist for tradies	$44 a month +GST paid annually, or $49 monthly	About 30 calls / 60 minutes	$0.50 a minute	No setup fee. 7-day free trial	Tradies who want a low monthly entry price with booking and warm transfer included.
OfficeHQ hybrid AI	AI with human receptionists on hand	From $20 a month +GST	Not shown on the pricing page	Not shown on the pricing page	7-day free trial. Month to month	Businesses that want AI to answer first with a human receptionist ready to step in.
ServiceM8 Phone Agent	AI agent inside ServiceM8 Phone	$49 a month (Connect Plus). GST not stated	500 call minutes, with a ServiceM8 subscription	8c a minute	1-month free trial with ServiceM8. No lock-in	Businesses already running ServiceM8 that want calls handled inside it.
Sophiie	AI receptionist plus trades job management	Not published	30 to 2,500 calls a month by plan	Not published	Free plan and 14-day trial	Trades and service businesses that want calls, quotes, invoices and scheduling in one system.
Vereo	AI receptionist, set up for you	$79 a month +GST (Starter)	100 inbound minutes, up to 20 calls at once	$0.35 a minute +GST	$295 +GST one-off setup for most setups. No trial advertised; live demo line	Businesses that want the agent built for them, published per-minute pricing and data kept in Australia.
Voxworks	AI voice agent platform	A$49 a month, excluding GST	60 minutes, 2 calls at once	A$0.99 a minute on Starter	14-day free trial. Setup fee not stated	Teams that want to build their own agents with APIs, webhooks and CRM connectors.

Listed alphabetically. Prices are as published on each provider's website on 28 October 2026, in Australian dollars, with GST shown the way the provider shows it. Vereo's row is shaded so you can find it, not because it ranks higher. Check each provider's site for current terms.

Which option is best for your situation?

Each pick below is tied to one criterion from the list above, not to an overall score. If two options suit you, call their demo lines or start their trials and listen to how each one handles your most common call.

AiDial · AI receptionist

Best for: Businesses that want the AI hosted and processed in Australia and prefer to pay per call.

AiDial's Core plan is $149 a month for 60 calls, with each call unit covering up to 10 connected minutes and extra calls at $2.49. Scale ($249, 150 calls) and Max ($449, 400 calls) follow. Setup fees and any minimum term are set in your scope of work. It lists 24/7 answering, Australian voices, SMS notifications and human handoff.

Visit AiDial's website

AIssie · AI phone and chat assistant

Best for: Businesses that want phone, website chat, Facebook, Instagram and WhatsApp covered on one plan.

AIssie's Voice Starter plan is $99 a month with 70 voice minutes, and every voice plan includes its chat assistant. Extra minutes are $0.65 at any hour. Voice plans book appointments, put urgent calls through to your team and can chase overdue Xero invoices. There is no setup fee or lock-in.

Visit AIssie's website

Hey Jodie · Self-serve AI receptionist

Best for: High call volumes at a flat price, and owners who want to set it up themselves in minutes.

Hey Jodie's Australian plans are Basic A$99, Professional A$199 and Premium A$399 a month, excluding tax, all with unlimited minutes. Bookings and call transfers start on Professional; Zapier integrations on Premium. There is no setup fee, a 7-day free trial and no contract, and most businesses are live in under 10 minutes.

Visit Hey Jodie's website

Johnni · AI receptionist for tradies

Best for: Tradies who want a low monthly entry price with booking and warm transfer included.

Johnni's Pay As You Go plan is $44 a month +GST paid annually ($49 billed monthly) with 60 minutes (about 30 calls), then $0.50 a minute. It answers 24/7 including public holidays, books jobs and warm-transfers calls. Job software links such as ServiceM8 and simPRO are a quoted add-on. There is a 7-day free trial and no setup fee.

Visit Johnni's website

OfficeHQ hybrid AI · AI with human receptionists on hand

Best for: Businesses that want AI to answer first with a human receptionist ready to step in.

OfficeHQ's hybrid AI call answering starts from $20 a month +GST. OfficeHQ describes it as instant 24/7 answering, with AI handling routine questions and human receptionists on hand. It offers a 7-day free trial and month-to-month plans with no cancellation fees. Usage charges are not shown on its pricing page.

Visit OfficeHQ hybrid AI's website

ServiceM8 Phone Agent · AI agent inside ServiceM8 Phone

Best for: Businesses already running ServiceM8 that want calls handled inside it.

The Phone Agent is included on ServiceM8 Phone's Connect Plus plan ($49 a month, 500 call minutes, then 8c a minute) and Unlimited plan ($199). It answers in business hours, after hours or as voicemail, takes messages into the ServiceM8 inbox, texts callers a booking link, submits online bookings and transfers calls. It is an add-on for ServiceM8 users.

Visit ServiceM8 Phone Agent's website

Sophiie · AI receptionist plus trades job management

Best for: Trades and service businesses that want calls, quotes, invoices and scheduling in one system.

Sophiie does not publish a price list on its website. Its own comparison page mentions a permanently free plan, a 14-day trial and plans covering 30 to 2,500 calls a month. Alongside answering calls, it lists job management, quotes, invoices, a CRM, a website chatbot and integrations with ServiceM8, Simpro, Xero and QuickBooks.

Visit Sophiie's website

Vereo · AI receptionist, set up for you

Best for: Businesses that want the agent built for them, published per-minute pricing and data kept in Australia.

Vereo Starter is $79 a month +GST with 100 inbound minutes, then $0.35 a minute. It answers 24/7, up to 20 calls at once, books during the call, warm-transfers to your team and sends a summary. Most setups have a one-off $295 +GST fee, and our team builds the agent. Call data is stored and processed in Australia. There is no free trial; the demo line is 07 3524 2161.

See Vereo pricing

Voxworks · AI voice agent platform

Best for: Teams that want to build their own agents with APIs, webhooks and CRM connectors.

Voxworks Starter is A$49 a month excluding GST for 60 minutes and 2 concurrent calls, rising to A$999 for 2,500 minutes. Extra minutes cost A$0.60 to A$0.99. It lists calendar booking, warm transfers and connectors including HubSpot, Rex, Agentbox, Zapier and webhooks, and states Australian data sovereignty. Every plan has a 14-day free trial.

Visit Voxworks's website

How much does an AI receptionist cost in Australia?

Among the providers we checked, entry plans ran from $20 a month (OfficeHQ's hybrid AI) to $149 (AiDial), before usage. Your bill depends on how usage is measured: unlimited minutes (Hey Jodie), included minutes then per minute (Vereo, Johnni, AIssie, Voxworks, ServiceM8) or included calls then per call (AiDial).

Check whether the price includes GST. Johnni, Voxworks, OfficeHQ and Vereo state prices excluding GST; Hey Jodie's prices exclude tax; AiDial, AIssie and ServiceM8 don't say on the pages we checked.

Is an AI receptionist better than a human answering service?

An AI receptionist answers every call at once, at any hour, for a monthly fee, and can book during the call. A human answering service gives callers a person and handles judgement calls, usually with a per-call charge. Some providers, such as OfficeHQ, combine both.

Our best answering service comparison covers the human services in more detail.

How did we put this comparison together?

On 28 October 2026 we read each provider's own pricing and product pages and recorded the entry price, what it includes, how extra usage is charged, setup fees, trials and anything stated about data location. We did not use third-party reviews or test every product. Options are listed alphabetically.

We chose these nine because they sell AI phone answering to Australian businesses and come up in Australian searches for AI receptionists. Where a provider does not publish a price, we say so. Prices and plans change, so check the provider's site before you buy.

Vereo publishes this comparison and is one of the options listed. Vereo's facts come from its published pricing. If you spot an error about any provider, email hello@vereo.com.au so we can check it.

Hear Vereo answer a call

Ring 07 3524 2161. Vereo's AI receptionist answers that line, so you can hear how it sounds, ask it questions and try booking before you compare anything else.

Call 07 3524 2161 to hear the demo See Vereo pricing

Frequently asked questions

Which is the best AI receptionist in Australia?

It depends on your calls. For flat pricing at high volume, look at Hey Jodie. For trades wanting job management too, Sophiie. For ServiceM8 users, the ServiceM8 Phone Agent. For a done-for-you setup with data kept in Australia, Vereo. The table above compares nine options on the same facts.

What is the cheapest AI receptionist in Australia?

By advertised entry price on 28 October 2026, OfficeHQ's hybrid AI (from $20 a month +GST) and Johnni ($44 a month +GST, paid annually) were the lowest we found. Entry price alone is a poor guide: check the included usage, the cost of extra calls and whether booking is on the plan you would buy.

Can I keep my existing business number?

Generally yes. Hey Jodie, Sophiie and Vereo all describe forwarding your existing number to the AI. Forwarding can be a chargeable call on some phone plans, so check with your phone provider.

Why is Vereo on its own comparison list?

Vereo sells an AI receptionist in Australia, so leaving it off would make the list less complete. We disclose that Vereo publishes this page, list options alphabetically and give Vereo's row the same facts as everyone else's.

Sources

Each provider's details come from its own website, checked on 28 October 2026. Vereo publishes this comparison and is one of the options listed.

Sophiie alternative Hey Jodie alternative Voxworks alternative Best answering service in Australia AI receptionist guide for Australia See Vereo pricing