Every booking taken.
Every table filled.
A ringing phone during service is a booking you cannot take and a guest you might lose. Vereo answers every call instantly, takes reservations, handles function and group enquiries, answers the questions guests always ask, and does it in 30-plus languages. Your floor staff stay with the guests in front of them.
The phone stops pulling staff off the floor.
Takes reservations around the clock
Captures party size, date, time and special requests, checks availability and confirms the booking, even at 11pm.
Handles function enquiries
Answers questions about set menus, group sizes, dietary needs and availability, then passes qualified function leads to your manager.
Speaks your guests' language
Natural voices in 30-plus languages so every guest is understood, from the locals to the tourists.
"We were missing reservation calls every Friday and Saturday night. Vereo takes them all now, even the function enquiries, and our staff can actually look after the room."
The fine print, in plain English.
Can Vereo take reservations after hours?
Yes. Vereo answers around the clock, captures party size, date, time and special requests, checks availability and confirms the booking, even at 11pm when no one is on the floor.
Does it handle function and group enquiries?
It does. Vereo answers questions about set menus, group sizes, dietary needs and availability, then passes qualified function leads straight to your manager.
Can it speak to guests in other languages?
Vereo uses natural voices in 30-plus languages, so locals and tourists alike are understood and looked after.
Will it work with our booking system?
Vereo writes bookings into your calendar or reservation system and can integrate with common hospitality tools. We confirm the right setup during onboarding.
Are there lock-in contracts?
None. Vereo is month to month and you can cancel anytime. Most setups have a one-off $295+GST fee to build and tune your agent. More complicated integrations are quoted separately during initial scoping.
No per-seat fees. No surprises.
Just answered calls.
Starter
100 inbound minutes included. Everything a growing business needs.
- 100 inbound minutes per month
- 24/7/365 answering, 20 calls at once
- Natural voice, sub-second response
- Calendar booking and warm transfer
- CRM integration and call summaries
- Email, SMS and Teams/Slack alerts
- Knowledge base trained on your business
- Monthly reporting dashboard
- Call recording with consent management
Opens a short form. We respond within one business day.
$295+GST one-off fee for most setups · extra minutes $0.35+GST/min
Custom
High volume, complex call flows or bespoke integrations.
- Everything in Starter
- Volume minute discounts
- PMS, EHR and booking-system integrations
- Multi-number and multi-agent
- Outbound campaign management
- Multilingual agents (30-plus languages)
- Dedicated account manager and SLA
Tailored to your call volume
More complicated integrations are quoted separately during initial scoping. All prices exclude GST. Outbound calls are charged separately at $0.15+GST/min plus carrier termination and are not deducted from your 100 included minutes. Your phone provider may charge for forwarded calls. An integrated phone system may reduce this, see the FAQ.
Choose how your calls connect
Use your existing phone service
Keep your number and forward calls from your current provider to Vereo, for example when you're busy or after hours. Your provider may charge for forwarded calls, and transfers back to your team are charged as outbound calls.
Integrate your business phones
We set up your phone system and Vereo together through our partner Dynamite IT. Integration could reduce forwarding and transfer charges, and is quoted separately.
A quick note about call forwarding costs
- Forwarding a call to Vereo can create a separate chargeable call through your existing provider.
- Some phone plans include forwarding and others charge for it.
- Transfers to your team are charged at $0.15+GST/min plus carrier termination.
- We check your phone setup with you during scoping.
Want to see how forwarding works first? Our call forwarding guide lists the codes for Telstra, Optus, Vodafone and TPG.
Never miss another booking.
100 minutes. $79+GST a month. Your AI receptionist is live in days.
Get started, $79/mo