Your patients get answered.
Every time.
Missed calls at a clinic mean missed appointments, frustrated patients and lost revenue. Vereo answers every call instantly, books appointments directly into Cliniko or your practice management system, and routes after-hours enquiries to the right person. Your front desk can focus on the patients in front of them.
Patients booked. Front desk freed up.
Books into your practice system
Integrates with Cliniko, HotDoc and other practice management systems to check availability and confirm appointments live on the call.
After-hours triage routing
Detects urgent clinical language and routes to your on-call line. Routine appointment requests are captured and scheduled for the next available slot.
Consent-compliant recording
Every call is recorded with caller consent management built in, and a full transcript and summary is delivered to your inbox after each call.
"Our front desk was drowning in calls. Vereo handles the routine bookings and after-hours enquiries, and our reception team can actually focus on the patients sitting in front of them. It was live in three days."
The fine print, in plain English.
Is call recording compliant with Australian privacy law?
Vereo includes caller consent management built in. You can configure the consent notice to meet your obligations under the Privacy Act 1988 and relevant state legislation.
Can it integrate with our practice management system?
Vereo integrates with Cliniko, HotDoc and a range of other practice management systems. For specialist PMS platforms, we build custom integrations during the setup process.
What happens with urgent after-hours calls?
You define the escalation rules. Vereo detects clinical urgency language and transfers to your on-call line or emergency contact. Routine requests are captured and scheduled.
Are there lock-in contracts?
None. Month to month, cancel anytime. The only upfront cost is a one-off $450+GST setup fee.
How long does setup take?
Most practices are live within a few business days. We handle the configuration, voice selection, call flow design and integration testing.
No per-seat fees. No surprises.
Just answered calls.
Starter
100 inbound minutes included. Everything a growing business needs.
- 100 inbound minutes per month
- 24/7/365 answering, 20 calls at once
- Natural voice, sub-second response
- Calendar booking and warm transfer
- CRM integration and call summaries
- Email, SMS and Teams/Slack alerts
- Knowledge base trained on your business
- Monthly reporting dashboard
- Call recording with consent management
$450+GST one-off setup · extra minutes $0.49+GST/min
Custom
High volume, complex call flows or bespoke integrations.
- Everything in Starter
- Volume minute discounts
- PMS, EHR and booking-system integrations
- Multi-number and multi-agent
- Outbound campaign management
- Multilingual agents (30-plus languages)
- Dedicated account manager and SLA
Tailored to your call volume
All prices exclude GST. Outbound calls are charged separately at $0.49+GST/min plus carrier termination and are not deducted from your 100 included minutes.
Stop losing patients to voicemail.
100 minutes. $79+GST a month. Your AI receptionist is live in days.
Get started, $79/mo