Vereo + ServiceM8
Stay on the tools while Vereo works the phone. When a customer calls, Vereo answers in under a second, captures the address and job details, and creates the job in ServiceM8 so it is waiting for you when you climb down off the ladder.
How Vereo works with ServiceM8.
Creates jobs automatically
Captures the customer name, contact number, site address and job description, then creates the job card in ServiceM8 without you touching your phone.
Books to your schedule
Checks availability and books the visit into your ServiceM8 calendar live on the call, so routine jobs are slotted in for business hours.
Flags the urgent ones
Detects emergency language and texts you the lead instantly while still logging it in ServiceM8 for the record.
ServiceM8, sorted.
Does Vereo create the job card automatically?
Yes. Vereo captures the caller's details and the job description and creates the job in ServiceM8, ready for you to action.
Can it book to my ServiceM8 calendar?
It checks availability and books the appointment live on the call, writing it into your ServiceM8 schedule.
Do I need to change how I use ServiceM8?
No. Vereo fits around your existing workflow. Setup is $295+GST for most setups. More complicated integrations are quoted separately during initial scoping.
What details go on the ServiceM8 job card?
The customer's name, contact number, site address and a description of the job, captured on the call.
What happens with emergency calls?
Vereo detects emergency language and texts you the lead straight away, and still logs the job in ServiceM8 for the record.
No per-seat fees. No surprises.
Just answered calls.
Starter
100 inbound minutes included. Everything a growing business needs.
- 100 inbound minutes per month
- 24/7/365 answering, 20 calls at once
- Natural voice, sub-second response
- Calendar booking and warm transfer
- CRM integration and call summaries
- Email, SMS and Teams/Slack alerts
- Knowledge base trained on your business
- Monthly reporting dashboard
- Call recording with consent management
Opens a short form. We respond within one business day.
$295+GST one-off fee for most setups · extra minutes $0.35+GST/min
Custom
High volume, complex call flows or bespoke integrations.
- Everything in Starter
- Volume minute discounts
- PMS, EHR and booking-system integrations
- Multi-number and multi-agent
- Outbound campaign management
- Multilingual agents (30-plus languages)
- Dedicated account manager and SLA
Tailored to your call volume
More complicated integrations are quoted separately during initial scoping. All prices exclude GST. Outbound calls are charged separately at $0.15+GST/min plus carrier termination and are not deducted from your 100 included minutes. Your phone provider may charge for forwarded calls. An integrated phone system may reduce this, see the FAQ.
Choose how your calls connect
Use your existing phone service
Keep your number and forward calls from your current provider to Vereo, for example when you're busy or after hours. Your provider may charge for forwarded calls, and transfers back to your team are charged as outbound calls.
Integrate your business phones
We set up your phone system and Vereo together through our partner Dynamite IT. Integration could reduce forwarding and transfer charges, and is quoted separately.
A quick note about call forwarding costs
- Forwarding a call to Vereo can create a separate chargeable call through your existing provider.
- Some phone plans include forwarding and others charge for it.
- Transfers to your team are charged at $0.15+GST/min plus carrier termination.
- We check your phone setup with you during scoping.
Want to see how forwarding works first? Our call forwarding guide lists the codes for Telstra, Optus, Vodafone and TPG.
Connect Vereo to ServiceM8.
Setup is $295+GST for most setups. More complicated integrations are quoted separately during initial scoping.
Get started, $79/mo