Vereo + Power Diary
Your front desk cannot answer every call. Vereo answers instantly, checks Power Diary availability and books the appointment live, freeing your reception team for the patients in the room.
How Vereo works with Power Diary.
Books into Power Diary live
Checks availability and confirms the appointment in Power Diary on the call.
Covers after-hours
Schedules routine requests overnight and escalates urgent calls.
Consent-managed recording
Records with consent and delivers a transcript and summary after each call.
Power Diary, sorted.
Does Vereo connect to Power Diary?
Yes. Vereo checks availability and books appointments into Power Diary during the call.
Can it route urgent calls?
You define the rules and Vereo escalates urgent clinical calls while booking routine ones.
Are calls recorded?
Yes, with consent. You get a transcript and summary after each call.
No per-seat fees. No surprises.
Just answered calls.
Starter
100 inbound minutes included. Everything a growing business needs.
- 100 inbound minutes per month
- 24/7/365 answering, 20 calls at once
- Natural voice, sub-second response
- Calendar booking and warm transfer
- CRM integration and call summaries
- Email, SMS and Teams/Slack alerts
- Knowledge base trained on your business
- Monthly reporting dashboard
- Call recording with consent management
Opens a short form. We respond within one business day.
$295+GST one-off fee for most setups · extra minutes $0.35+GST/min
Custom
High volume, complex call flows or bespoke integrations.
- Everything in Starter
- Volume minute discounts
- PMS, EHR and booking-system integrations
- Multi-number and multi-agent
- Outbound campaign management
- Multilingual agents (30-plus languages)
- Dedicated account manager and SLA
Tailored to your call volume
More complicated integrations are quoted separately during initial scoping. All prices exclude GST. Outbound calls are charged separately at $0.15+GST/min plus carrier termination and are not deducted from your 100 included minutes. Your phone provider may charge for forwarded calls. An integrated phone system may reduce this, see the FAQ.
Choose how your calls connect
Use your existing phone service
Keep your number and forward calls from your current provider to Vereo, for example when you're busy or after hours. Your provider may charge for forwarded calls, and transfers back to your team are charged as outbound calls.
Integrate your business phones
We set up your phone system and Vereo together through our partner Dynamite IT. Integration could reduce forwarding and transfer charges, and is quoted separately.
A quick note about call forwarding costs
- Forwarding a call to Vereo can create a separate chargeable call through your existing provider.
- Some phone plans include forwarding and others charge for it.
- Transfers to your team are charged at $0.15+GST/min plus carrier termination.
- We check your phone setup with you during scoping.
Want to see how forwarding works first? Our call forwarding guide lists the codes for Telstra, Optus, Vodafone and TPG.
Connect Vereo to Power Diary.
Setup is $295+GST for most setups. More complicated integrations are quoted separately during initial scoping.
Get started, $79/mo