HotDoc covers your online bookings. Vereo covers the phone. Together they make sure no patient enquiry falls through, whether they tap or call, day or night.
Answers calls instantly, captures the patient request and schedules the appointment, complementing your HotDoc online flow.
Patients get the same fast, professional response whether they book online or ring the clinic.
Routes urgent clinical calls to your on-call contact and books routine requests for the next available slot.
No. Vereo handles your phone calls and works alongside HotDoc's online booking, so every channel is covered.
Yes. You define the rules and Vereo escalates urgent clinical calls while scheduling routine ones.
100 inbound minutes included. Everything a growing business needs.
$450+GST one-off setup · extra minutes $0.49+GST/min
High volume, complex call flows or bespoke integrations.
Tailored to your call volume
All prices exclude GST. Outbound calls are charged separately at $0.49+GST/min plus carrier termination and are not deducted from your 100 included minutes.