Field service integration

Vereo + AroFlo

For trade and service businesses running AroFlo, Vereo answers every call, qualifies the work and pushes the lead and booking into AroFlo, so your office is not buried in the phones.

How Vereo works with AroFlo.

Captures the lead in AroFlo

Logs the caller, site and nature of the work for your team to quote and schedule.

Books and schedules

Confirms appointment times against availability and writes them into AroFlo.

Escalates emergencies

Routes urgent work to your on-call mobile while recording it in AroFlo.

Questions, answered

AroFlo, sorted.

Does Vereo connect to AroFlo?

Vereo logs leads and bookings into AroFlo, set up during onboarding.

Is it suited to larger teams?

Yes. Vereo handles high call volumes and books against your team's availability.

What goes into AroFlo after a call?

The caller, the site and the nature of the work, for your team to quote and schedule. Appointment times are confirmed against availability and written into AroFlo.

What about urgent work?

Vereo routes urgent work to your on-call mobile while recording it in AroFlo.

Simple, honest pricing

No per-seat fees. No surprises.
Just answered calls.

Most popular

Starter

$79 +GST / mo

100 inbound minutes included. Everything a growing business needs.

  • 100 inbound minutes per month
  • 24/7/365 answering, 20 calls at once
  • Natural voice, sub-second response
  • Calendar booking and warm transfer
  • CRM integration and call summaries
  • Email, SMS and Teams/Slack alerts
  • Knowledge base trained on your business
  • Monthly reporting dashboard
  • Call recording with consent management
Start your setup

Opens a short form. We respond within one business day.

$295+GST one-off fee for most setups · extra minutes $0.35+GST/min

Custom

Let's talk

High volume, complex call flows or bespoke integrations.

  • Everything in Starter
  • Volume minute discounts
  • PMS, EHR and booking-system integrations
  • Multi-number and multi-agent
  • Outbound campaign management
  • Multilingual agents (30-plus languages)
  • Dedicated account manager and SLA
Book a discovery call

Tailored to your call volume

More complicated integrations are quoted separately during initial scoping. All prices exclude GST. Outbound calls are charged separately at $0.15+GST/min plus carrier termination and are not deducted from your 100 included minutes. Your phone provider may charge for forwarded calls. An integrated phone system may reduce this, see the FAQ.

Choose how your calls connect

Use your existing phone service

Keep your number and forward calls from your current provider to Vereo, for example when you're busy or after hours. Your provider may charge for forwarded calls, and transfers back to your team are charged as outbound calls.

Optional upgrade

Integrate your business phones

We set up your phone system and Vereo together through our partner Dynamite IT. Integration could reduce forwarding and transfer charges, and is quoted separately.

A quick note about call forwarding costs

  • Forwarding a call to Vereo can create a separate chargeable call through your existing provider.
  • Some phone plans include forwarding and others charge for it.
  • Transfers to your team are charged at $0.15+GST/min plus carrier termination.
  • We check your phone setup with you during scoping.

Want to see how forwarding works first? Our call forwarding guide lists the codes for Telstra, Optus, Vodafone and TPG.

Connect Vereo to AroFlo.

Setup is $295+GST for most setups. More complicated integrations are quoted separately during initial scoping.

Get started, $79/mo